FAQs

At certain events, alcoholic beverages may be served. Guests 21 years of age and older may consume beverages purchased onsite and must be consumed within designated areas. No outside alcohol may be brought into The Sonnentag. All guests, regardless of age, must produce a valid ID for all alcohol purchases. Those without valid identification will not be allowed to purchase or consume alcoholic beverages. The Sonnentag reserves the right to refuse service to anyone deemed intoxicated.

To provide a safer environment for the public and significantly expedite fan entry into stadiums, The Sonnentag has adopted a policy that limits the sizes and types of bags that may be brought into events. Exceptions to this policy will be made for all medically necessary items after proper inspection.    

The Sonnentag discourages fans to avoid bringing bags to events, but fans are allowed to carry bags, packages, or containers of the following styles and sizes into stadium plaza areas, stadium gates, or when approaching queue lines of fans awaiting entry into the stadium:  

• Bags that are clear plastic, vinyl, or PVC and do not exceed 12" x 6" x 12" or 30.5 x 15.25 x 30.5 cm. This includes clear backpacks, clear fanny packs, and clear cinch bags that fit within the permissible dimensions 
• No buckles, grommets/hardware, or décor may conceal any part of the bag 
• One-gallon clear plastic freezer bag (Ziplock bag or similar) 
• The logo can only be on one side of the bag 
• Small, non-clear bags that do not exceed 4.5" x 6.5" in size, with or without a handle or strap, can be taken into the stadium with one of the clear plastic bags 

Prohibited bags and containers include, but are not limited to: coolers, briefcases, non-clear backpacks, non-clear fanny packs, non-clear cinch bags, non-approved seat cushions, luggage of any kind, computer bags, camera or binocular bags, or any non-clear bag larger than the permissible size (4.5" x 6.5").

All guests and bags/containers entering The Sonnentag are subject to search and security screenings prior to entering the venue. We reserve the right to refuse entry to anyone carrying items that may cause a danger or disruption to events or other guests. Any guest who declines to be screened, or who is found in possession of prohibited items, will be denied entry and/or ejected from The Sonnentag. 

Below is a list of prohibited items. Additional items not listed may be prohibited for specific events and/or subject to management’s discretion. Any guest who declines to be screened upon entry, or who is found in possession of prohibited items, will be denied entry or ejected from The Sonnentag. 

• Animals (except for service animal as defined by the American Disabilities Act) 
• Cigarettes, cigars, or any type of e-cigarettes
• Drones or other model aircrafts 
• Explosives, including fireworks 
• Frisbees, beach balls, inflatables, or other projectiles 
• Glass containers 
• Hazardous items, including, but not limited to: fuels, torches, chemicals, batteries, or aerosols (including pepper spray/gel)
• Items intended to create optical distraction or illusion including: flags, banners, or signs larger than 36” x 24” or signs of a commercial, political, or vulgar nature 
• Laptops, iPads, and tablets
• Laser pointing devices or flashlights  
• Noisemaking devices of any kind, including, but not limited to: whistles, air horns, vuvuzelas, and cow bells  
• Outside food and beverage (anyone attempting to bring outside alcohol into the venue will be denied entry or ejected)
• Professional cameras, detachable lenses or external flash units, or recording equipment (aside from smartphones) for audio, image, or video recording purposes  
• Sealed packages of any kind, including wrapped presents   
• Selfie sticks or telescopic devices, including tripods or camera poles  
• Skateboards, scooters, roller shoes, one-wheel Segways
• Tools, razor blades, scissors, sharps, etc.  
• Weapons including knives, guns, firearms, knives of any size, stun guns/tasers, bats, or poles 

Re-entry into the facility is prohibited. All guests entering the arena must have a valid event ticket to gain admission. Once admitted, no re-entry is permitted.

Unless otherwise stated, children who have not reached their second birthday will not require a ticket to enter an event provided that they remain in a parent’s lap for the duration of the event and do not occupy a seat. Please note: for family shows specifically designed for children, this policy is subject to change. Please check the event page on our website for details.

The Sonnentag is a smoke-free facility. No smoking or vaping of any kind is permitted within any facilities or around the facility grounds.

The Sonnentag strictly adheres to state and federal laws and regulations regarding service animals for guests. Therefore, service animals that are individually trained to do work and/or perform tasks for a person with a disability, and wearing their state-mandated rabies vaccination tag, are welcome in The Sonnentag. However, the laws do not currently protect the use of emotional support animals in Public Places of Accommodation and are, therefore, not allowed in The Sonnentag.